Every confirmed order receives an email notice with the order number. Keep a copy of this so it is easy to look up your order in case someone fumbles your package.
Typos happen. If we've already shipped the order (usually within 24 hours) then you can request an address change with the carrier, but they will typically charge you a fee. Reach out and we'll do our best to assist.
We can. Domestic shipments include the United States and every other destination may be subject to customs duties. Reach out and we will do our best to assist and get you the best pricing.
We will ship your order within one business day; any exception, or in the case of a pre-order exclusive release and you will be notified. Our warehouse is based in Missouri, so it will typically be received in two to three business days.